This Privacy Policy describes how CNC Pack (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from cncpack.us (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart, or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices.
How We Use Your Personal Information
We may use your personal information for the following purposes:
- Providing Products and Services: To provide you with the Services, including processing payments, fulfilling orders, sending notifications, managing accounts, and arranging for shipping and returns.
- Marketing and Advertising: To send promotional communications by email, text, or mail, and to tailor advertising on our Site and other platforms.
- Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity and ensure the security of your account.
- Communicating with You: To provide customer support and improve our Services.
Cookies
We use Cookies to power and improve our Site, run analytics, and better understand user interaction with our Services.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- With vendors or third parties performing services on our behalf.
- With business and marketing partners, including Shopify, for advertising purposes.
- With our affiliates, in our legitimate interests to run a successful business.
- To comply with legal obligations, enforce our terms of service, or protect our rights and those of others.
Security and Retention of Your Information
We implement reasonable security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security. We retain your personal information based on different factors, such as account maintenance, legal obligations, and dispute resolution.
Your Rights and Choices
You may have the following rights regarding your personal information:
- Right to Access: Request access to the personal information we hold about you.
- Right to Delete: Request deletion of your personal information.
- Right to Correct: Request correction of inaccurate information.
- Right to Opt out of Sale or Sharing: Opt out of the sale or sharing of your personal information.
- Managing Communication Preferences: You can opt out of promotional communications at any time.
To exercise your rights, contact us using the details provided below.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us at cncpack.us@gmail.com.